If unit costs (per-student-FTE costs) matter in higher ed, then IT matters, because IT is the only tool available for systematically reducing unit costs – through increased IT-driven productivity. Unit costs are beginning to matter, as the linked article points out, because price (tuition) matters as an issue of public policy -- and to students and their families
See Kaitlin Bell (Boston Globe Correspondent), US bid to keep tabs on tuition irks colleges: Schools object to proposal to rank their cost increases, August 16, 2005
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